Chronic Care Management
Providing the technology, staffing and expertise to successfully participate in the new CMS program.
The U.S. Centers for Medicare & Medicaid Services (CMS) has established a Chronic Care Management (CCM) Services program that offers healthcare providers an opportunity to continue providing care beyond the office visit for seniors with at least two chronic conditions. The goal is to improve their quality of life and reduce the overall cost associated with avoidable hospital readmissions.
Imagine the benefits of a healthcare service that reduces patients’ ER visits and missed appointments, improves medication and care plan adherence, and builds a personalized relationship between patient and provider — all outside the clinical setting. What initially appeared to be a big undertaking for physicians, having a mere 13% participation rate in the first year, is now becoming more feasible, as they realize the need for a partner that will keep this program and their patients’ well-being top of mind.
CSC provides the necessary heavy lifting to support a comprehensive chronic care management program in a practice of any size. Specifically, CSC’s dedicated team will help narrow down the qualified Medicare candidates, engaging and educating them on benefits and expectations. Our solution effectively integrates an all-inclusive workflow of care coordination, communication, monitoring and ultimately billing — helping providers, patients and their families realize the true potential of this program.
Effective communication between patients and their physicians is essential for any successful care management system. CSC's CCM solution enables healthcare practitioners, caregivers, the patients and their family members to have seamless communication beyond the walls of the practice and stay ahead in managing the patients’ chronic conditions.
The proactive thinking at the core of CSC’s 24x7 support infrastructure will help patients feel confident in the care provided, improving their condition through adherence — with an emphasis on their overall experience and well-being.
Most important, patients will feel they have a partner in their healthcare journey – a personal connection to a caring source at the time they need it most.
Large organizations require a scalable solution to meet their physicians’ needs. CSC’s CCM is the only end-to-end Chronic Care Management solution that delivers the technology, population health management and patient engagement support for meeting CMS guidelines. (Read our latest blog on MACRA.)
CSC provides the groundwork to institute a comprehensive implementation plan that ultimately will drive tremendous benefits, affecting significant quality-of-life improvements in your patient population. Learn more about how CSC is partnering with Reliance ACO.