CSC Case Studies

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Health Services

Case Studies

Case Studies

To learn about our clients' results, use the links below to view our most recent case studies.

Life Sciences

Healthcare Company Promotes Product Loyalty With CRM Strategy

A major U.S. pharmaceutical company partnered with CSC to build loyalty through closer customer interaction to prevent market-share erosion.

Managing Growth: A New Wrinkle for Pharmaceutical Companies

When Medicis Pharmaceuticals, a leading specialty pharmaceutical corporation, needed to implement an SAP solution to help them manage their accelerated growth, we delivered a cost-effective hosting solution that enabled them to standardize and integrate core business processes, while meeting their needs for continuous availability, security and compliance.

Payers

Austrian Health Insurance Agency: A Matter of Health A consortium of Austria’s four public health agencies needed to move from 20-year-old legacy systems to a unified platform that would handle their diverse needs. The result is a national paperless system based on new technologies and a service-oriented architecture.
Rocky Mountain Health Plans: CSC Helps Manage Application Vendors CSC created a solution to manage the contracting, implementation and ongoing vendor relationship for ancillary applications to add functionality without demanding too much time from internal management and staff that could distract from the health plan’s core business.

Providers

Allina Revamps Revenue Cycle, Cuts Costs CSC's Global Health Solutions worked closely with Allina Hospitals & Clinics to improve their revenue cycle. CSC redefined job roles, redesigned processes and, ultimately, reduced headcount and saved Allina millions of dollars.
Belgium's Ministry of Health: CSC Helps Manage Medical Data The Belgian ministry of health asked CSC to develop a Web portal to collect medical data from Belgium's hospitals in an accurate, speedy and secure manner.
Carolinas Health System Cuts Costs With Online Billing As fast as technological advances revolutionize the practice of modern medicine, the latest IT solutions are also enhancing behind-the-scenes processes for major U.S. healthcare systems.
Dutch National IT Institute for Healthcare: National Patient Records System Gets Boost From SOA The Dutch National IT Institute for Healthcare used CSC’s Catalyst methodology and service-oriented architecture (SOA) to build Landelijk SchakelPunt (LSP), a data hub that interfaces with physicians’ systems to retrieve medical records with patient permission.
Franciscan Missionaries of Our Lady Health System Transformation of Business Operations and Incorporation of a PMO
MA-SHARE: e-Prescribing Utility Boosts Massachusetts’ Rx Standards Massachusetts leads the United States in the electronic prescribing of medication, and CSC-designed Rx Gateway is at the very heart of this success.
Massachusetts Connector: Web Site Connects Uninsured to Universal Coverage Massachusetts partnered with CSC to develop the Commonwealth Connector Web site, enabling state residents to shop for universal health insurance.
Mississippi Teaching Hospital Heals Itself As the state of Mississippi’s sole academic medical center — and the state’s only teaching hospital — the University of Mississippi Medical Center (UMMC) in Jackson has a three-pronged mission: education, research and patient care. But, the hospital’s lack of modern revenue cycle, supply chain and patient care processes was resulting in unsustainable financial losses.
New England Hospital Sees Benefits From Improved Billing Process CSC worked with a 300-bed community hospital in New England to improve its billing process, which has resulted in more accurate invoices and increased revenue.
Norway Health Ministry: CSC Helps Put the Choice in 'Free Hospital Choice' Norway is making major changes in its hospital system. In addition to changing the way hospitals are administered and financed, the Ministry of Health has launched a program to improve the collection of data on hospital care.
Roswell Park Cancer Institute Automates Business Processes With CSC's help, Roswell Park Cancer Institute successfully implemented the first phase of a state-of-the-art solution that is providing many positive benefits, including improved business processes and workflows.
University of Miami: Smart Hospital Growth, Better Patient Care CSC provided guidance to University of Miami Miller School of Medicine before and during a key acquisition, and continues to deliver revenue cycle and service line planning services.

Government Health Services

Centers for Medicare/Medicaid Services (U.S.): CSC Helps Launch Medicare Part D by Sponsoring Discount Drug Cards CSC was chosen as one of only 32 approved sponsors to support the Medicare Drug Discount Card program, which enables Medicare beneficiaries to receive savings on prescription drug purchases.
CSC Puts Vaccine Programs on Fast Track Department of Defense Joint Vaccine Acquisition Program (US): Fast Track Vaccine Programs
CSC Supports New York eHealth Collaborative in Trial Implementation of Nationwide Health Information Network Following our successful prototype demonstration for the National Health Information Network, we supported a New York collaborative with its trial implementation of NHIN.
CSC’s DVC Edges One Step Closer to Plague Vaccine CSC's DVC, on behalf of the Department of Defense (DoD) Joint Vaccine Acquisition Program (JVAP), is developing a recombinant plague vaccine designed to provide protection against pneumonic plague.
Disease Surveillance System Exchanges Public Health Data to Protect U.S. Citizens The CDC has launched the National Electronic Disease Surveillance System (NEDSS). Its standards-based, integrated approach connects public health surveillance to clinical information to detect public health threats more quickly.
Online Medicaid Management Solution Delivers Benefits Far Beyond Its Scope EMedNY integrates claims processing, eligibility verification and reporting capabilities in one HIPAA-compliant system. Its data warehouse holds more than 12 terabytes of Medicaid data and can rapidly convert it into valuable information.
Prototype Demonstration Furthers Frontier of Health Information Exchange CSC-led 'Connecting for Health' team has demonstrated a successful prototype for a nationwide health information network.
Public Health Imagery Goes Virtual CSC helped the Centers for Disease Control and Prevention (CDC) build a database of digital photos, illustrations and videos relating to public health.
Successful Partnership Tests New Medical Countermeasures for Chemical Defense Chemical Defense: CSC Develops Treatment to Protect Armed Forces from Nerve Agent Attacks

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Health Services

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