CCM Supports Physicians and Providers
Shifting to MACRA with Value-Based Care

Personalized Patient Engagement.
Better Population Outcomes.

CSC’s Chronic Care Management (CCM) solution is a quick and easy step toward value-based care. Our care coordinators handle everything for you as an extension of your practice — from coordination with other providers to prevention and wellness education to help patients adhere to their care plans in between office visits. Our as-a-service solution meets 100% of CMS guidelines and opens new revenue streams that can deliver quick benefits with zero capital investment.
With CCM you can:

CCM Powers Improved
Patient and Population Outcomes

According to research published by the Centers for Disease Control and Prevention, one in four adults in the United States lives with two or more chronic health conditions. Together with the physician’s instructions, CSC’s qualified patient outreach professionals will create a comprehensive care plan based on the patient’s unique needs, encouraging patients to learn ways to take better care of their health. Our CCM solution allows providers to coordinate communication among the entire team and help with care transitions leading to improved outcomes.

How CCM Can Prevent Chronic Conditions from Escalating

How does CCM help providers give patient-centered care without complicating a practice's administration procedures? Read this post to learn more.

Despite Uncertainty, Chronic Care Management Initiative Addresses Important Healthcare Gap

Read this post to discover how the CSC business process service (BPS) version of CCM allows organizations to remove the upfront cost through the provision of a delivery model that can operate efficiently, effectively and at scale.

CCM Positively Impacts Key
Quality Healthcare Measures

The Medicare Access CHIP Reauthorization Act (MACRA) bill fundamentally made a giant leap towards shifting the nation’s healthcare system from fee-for-service to fee-for-value. As a result, the new MACRA payment system publically ranks and rewards physicians with higher quality and better outcomes. CSC has announced a strategic collaboration with Smartlink to offer a solution specifically designed to tackle the challenges you face in the MACRA transition and help position your practice for success in light of these changes.

Population Health Enablement: Why It’s a Real Priority in 21st Century Healthcare

Population health expectations today are a confluence of a rich fabric of health data driven by the increasingly widespread adoption of electronic medical records and the availability of cognitive analytics tools. Read this post to learn why this is such a key driver in healthcare technology.

The Reasons Behind Slow Uptake of Chronic Care Management Program

There are a number of reasons why CCM adoption has been so low, and it’s important to understand them in order to assess how best to encourage greater uptake for the sake of all parties: payers (in this case Medicare), providers, and above all, patients. Read this blog to learn the top three reasons and how to overcome them.

CCM Optimizes Potential
Practice Revenue

How would you like to improve management of your patient’s health and eliminate unnecessary costs in the new value-based care environment? CSC has perfected a high touch approach to care management for high-need and aging population, enabling continuum of care outside the office. We recognize that it takes a combination of people, technology, clinical guidelines, workflow, and efficiency in order to achieve success both clinically and financially.

What’s Holding Large Practices Back from Committing to CCM? Seeing Opportunity vs. Disruption

When implemented, CCM has the potential to improve management of patient health, eliminate unnecessary costs and help physician practices get ahead in the new value-based care environment. Read this post to learn the top objections and how to overcome them in practices of every size.

Chronic Care Management Calculator

Have you added up potential revenue opportunities that come with implementing CCM? Use our easy calculator to quickly see what you're missing out on.

CSC's PhysEd Forum 2017

CSC's PhysEd Forum 2017 is a series of in-person and online events that will help facilitate conversation about chronic care management, MACRA and care coordination. CSC is dedicated to helping providers navigate mandated CMS programs to help ease the burdens of practice management and improve the lives of chronic care patients.

  • February 19 – February 23, 2017

    HIMSS Annual Conference

  • March 22 – March 25, 2017

    AMGA Annual Conference

  • April 5 - April 7, 2017

    Health Evolution Summit

  • April 5 - April 7, 2017

    National Association of ACOs (NAACOS)


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Why CSC?

Latest News

CSC and Smartlink Mobile Systems Enter Strategic Collaborative to Accelerate Healthcare Transformation to Value-Based Care

"CSC's CCM solution allows physicians more time to focus on the patient — improving patient outcomes and enhancing communication between patients and their caregivers."

— Robert Wah, MD, Chief
Medical Officer, CSC

Robert Wah

"Among the numerous benefits of CCM from CSC, the top benefit is the ultimate satisfaction that patients experience from leading a healthier life. To reach that level of satisfaction, physicians need support engaging patients and managing their care outside of the four walls of their practice.”

— Lisa Esch, Chief Population Health
Innovation Officer, CSC

Lisa Esch

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Ready to simplify your workflow and optimize your patient care? Contact us today!

About CCM


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The 2017 HIMSS Annual Conference & Exhibition brings together 40,000+ health IT professionals, clinicians, executives and vendors from around the world. This year, there will be a strong focus on patient engagement and new payment models. Connect with us to hear about next generation technology enabling the transition to value-based care. Learn more about the event

AMGA is leading the transformation of healthcare in America because we believe in the power of healthier communities. Register for this event at the AMGA website

Insights from health care’s top minds to inspire creative solutions to our pressing challenges. This executive level summit is the perfect platform to discuss the evidence and results from a global population health care management program. Register for this event at the Health Evolutions Summit website

Accountable Care Organizations (ACOs) from around the country have come together to address the growing needs of Medicare and Medicaid beneficiaries and collaborate on the new opportunities to serve this important population. Register for this event at the NAACOS website