GraphTalk A.I.A reinforces its position in the Property & Casualty sector

News Article -- October 29, 2012

On the 17^th September 2012, the second largest non-life insurer in Luxembourg, LALUX Assurances, formerly known as La Luxembourgeoise, went live successfully with GraphTalk A.I.A for its general insurance/P&C business.

Established in 1920, La Luxembourgeoise was the first insurance company active in the Grand Duchy of Luxembourg. Today, it is still one of the leaders in the insurance sector, offering a large portfolio of products and services in both Life and Non-Life.

With a market share of 30% in Non-Life LALUX Assurances has an extensive distribution channel of 1,300 agents and more than 300 employees. The company administers approximately 400 000 contracts with premium income of
€199 Million in 2011.

In 2010, CSC’s GraphTalk A.I.A was chosen to replace the company’s general insurance legacy applications in order to strengthen its market position and optimize its business processes whether in terms of customer relations management, the administration of general insurance contracts and claims, distribution channels, commissions and billing.

GraphTalk A.I.A was primarily chosen for its broad functional scope, its capacity to adapt to organizational requirements and CSC‘s strong track record of successful implementations.

LALUX’s portfolio of 400,000 contracts has now been migrated to GraphTalk A.I.A.

About GraphTalk A.I.A for P&C/General Insurance

GraphTalk A.I.A for P&C is the result of CSC’s many years of experience in the insurance business and its technological know-how. This solution has proven its efficiency with already 7 general insurance implementations in 6 countries.

GraphTalk A.I.A’s large functional scope enables configuration of P&C products in both personal and commercial lines of business.

Suitable for all types of distribution channels GraphTalk A.I.A offers end to end administrative support, from policy administration and claims, billing to CRM, distributor and commission management and workflow.

One of GraphTalk A.I.A main differentiator is its entry point focused on the customer. The client centric view with quick access to all insured related information allows a better customer service and a significant sales performance.