Business and Technical Graduate Programme

Graduate roles in Project Management, Service Delivery, Sales Centre, Client Business Development, Engineering, Systems Transformation & Integration and Solutions Architecture

Salary: £26,500 (+ benefits) - UK based, plus flexiblility to travel for assignments

If you haven’t decided the direction your career will take just yet, we can help. Our Business and Technical Graduate Programme offers you the flexibility and freedom you need to learn more about different roles, and discover if they match your ambitions. You might for example try Project Management followed by Service Delivery in your first year, and then choose to specialise in Sales in your second. Technical roles in engineering, solutions architecture or systems integration and transformation are also available.

No matter what route you choose, your next two years will be full of challenges. But ultimately this is a highly rewarding programme and one with a fantastic chance to interact with our senior management and client base. On this programme, as with others, you may be required to work at any of our offices in the UK and occasionally you may travel abroad. So flexibility is key.

Service Delivery
At CSC we deliver a consistent, reliable service for our clients and right at the heart of this you’ll find our Service Managers and Executives. In this role it’s all about getting the balance right – performing to the highest standards and exceeding client expectations, while also keeping a close eye on profitability.

One day, you might be leading a cross-functional technology team restoring services to a major client. The next, working with the business development teams to create innovative services for the future. What’s more, you’ll have the chance to work on different client accounts across the region. Opportunities exist at all stages in the service lifecycle including Business Development, Service Transition and Transformation as well as on-going service delivery.

We want you to come out of the programme ready to take the next step up the ladder. That’s why your career development will be structured to include on-the-job experience as well the chance to study for industry-recognised qualifications in ITIL. To excel, you’ll need confidence, excellent communication skills, calmness under pressure and natural business acumen.

Client and Business Development
The Client and Business Development stream is dedicated to winning mid and large-scale business and IT service contracts. Here a great deal of time is spent listening to our clients, understanding their requirements and finally deciding how to best support their needs.

There are two routes you could take within this stream. Either follow a career in Client and Business Development, or take on a more specialist Bid and Sales Management role. No matter what your preference, both of these will help you become well-rounded in the world of business. You’ll quickly learn how to develop rapport, understand how to influence, how to negotiate and how to think and act with the customer in mind.

Client and Business Development
Have you got what it takes to understand a client’s business and find a solution that will solve their business problems? Working alongside key roles such as Account Management, Business Development, Client Relationship Management, and Sales – you’ll see first-hand just how our business operates.

As well as developing an understanding of IT services, including markets and competition, you’ll gain exposure to key areas of our business. During the programme you will be expected to complete a number of assignments, including supporting an account management team, creating sales enablement materials and working with the Sales team in bid management. Each assignment will provide you with a different aspect of the client management lifecycle and an opportunity to develop the key skills that you’ll require to become successful in this area. When you’ve completed the two-year programme, you are likely to become an Account Manager, a Marketing Specialist, or a Go To Market Lead.

Bid and Sales Management
Improving our sales capability and developing a strong team of employees who can sell is very important to us. That’s why this programme covers a number of key assignments that will develop your understanding of the end-to-end bid process including, bid management, sales support, commercial awareness and deal structure. It's a dynamic environment that requires a committed and results-driven approach. In return, we will provide you with all the learning opportunities and formal training that's needed to become a sales professional.

Project Management
Think you could deliver complex IT projects that are on budget, on time and to our clients’ satisfaction? This programme will play a big part in helping you get there. Providing the basis for industry-standard accreditation, and culminating in a permanent project management role, you’ll undertake a series of whole project lifecycle assignments, with each project part of a much larger change programme. The result will impact on the scope, resources, risk, quality management, cost, and communication of your assignment.

Technical
If you're passionate about technology, then you're in the right place. It's at the heart of everything we do. It forms the basis of our surprising solutions and innovations, and it offers a wealth of career opportunities to those with the commitment, passion and technical aptitude to succeed in often demanding market sectors. You'll get exposure to various areas of the technical arena.

Networks: You might find yourself delivering LAN, WLAN, remote access services and firewall operations or supporting one of our other areas. We work closely with our clients to ensure that our solutions and services meet their client requirements.

Mainframe: The Mainframe Service Centre is responsible for ensuring that CSC EMEA provides world-class mainframe services to our clients. It also provides Z-Linux platform services.

Midrange: The Midrange Service Centre is responsible for the installation and support of UNIX and AS400 servers. CSC in the UK has over 4,000 UNIX servers of every type (SUN Solaris, IBM AIX, HP, HP-UX, Linux, Redhat, etc.) and level of hardware, from 1 CPU standalone servers to high-end, clustered and complex environments.

Wintel: We have over 12,000 Wintel servers running on multiple hardware vendors and levels of hardware, from 1-CPU standalone servers to high-end, clustered and complex environments. Active directory, Citrix, VMWare, and Microsoft Exchange are a few of the key products we use.

Storage: The Storage Service Centre is responsible for the installation and management of storage, including high-end Terabyte network attached storage farms. It’s also responsible for the backup and recovery of data.

End User: ETS is responsible for ensuring that all ETS functions are delivered in a repeatable and cost effective manner across EMEA, ranging from desktop and laptop Standard Operating Environment builds through to desktop application packaging.

Messaging: The Messaging and Collaborative Service Centre is responsible for the delivery of all messaging and collaborative services across EMEA, including all Lotus Notes and Microsoft Exchange technologies. Local Delivery: Local Delivery Centres provide local support at CSC and client sites, deploying, installing and repairing desktops. They also provide first-touch server services.

Systems Transformation and Integration
As part of our Systems Transformation & Integration team, you could find yourself:

• Building, testing or deploying new web applications for some of the country’s leading organisations
• Automating our clients’ business processes with the aid of the world’s most advanced integration technologies
• Ensuring these solutions keep running and performing, 24 hours a day, 365 days a year

To ensure that you can deliver the very best service to our customers, we will provide a comprehensive programme of formal and on-the-job training and mentoring. Ultimately, you could choose to become one of our key technical specialists. Alternatively you may prefer to move into areas such as Business Architecture, Enterprise Architecture, IT Service Management or Project Management.

To join the Business and Technical programme you’ll need a 2:1 or above. You’ll also need to be a talented communicator, both written and orally, and have a natural flair for networking. We also want to see that you can work well as part of team and have the courage to take on new challenges in areas that you may not have experienced before.

Apply now!

Start your application today for our 2013 Graduate Programme.