The New Business Process: 4 Tech Enablers

News Article -- March 01, 2013

Writing new business accurately and efficiently is critical to an insurer’s ability to grow and gain market share. The new business process – including selling, underwriting, processing the application and issuing the policy – must ensure a positive customer experience for agent, distributor and customer, but can be complex and cumbersome. What are the technologies that can streamline onboarding without sacrificing customer experience? How have these technologies evolved, and what benefits do they provide for both carriers and their agents and policyholders?

Read the article featuring CSC's Joanna Creamer — "Simplify Products and Process Will Follow."

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