CSC Offers Full Range of Supplemental BPO Services for Insurers

It’s virtually impossible for insurance companies to plan for every business eventuality. Processing gets backlogged. Regulatory reporting becomes delayed. Most property and casualty companies face unexpected peaks in their businesses that typically require the hiring of additional resources or the purchase of additional equipment — or both.

CSC’s business process outsourcing (BPO) services can provide your company with comprehensive support for all back-office functions. In addition to policy administration, CSC offers services and the technology infrastructure that allow you to immediately address a business problem and avoid major up-front costs.

Services on Standby

CSC’s pool of experienced insurance professionals can connect directly to your system, enabling you to avoid the cost of hiring and training additional staff. SOS is available as both a short-term solution during peak periods and a long-term alternative to growing the size of your full-time staff.

First Notice of Loss

CSC provides First Notice of Loss services that can work in tandem with your claim department or third-party administrator.

Imaging

CSC’s imaging services enhance customer interactions, improve staff efficiency and reduce operational costs.

Print

CSC clients can benefit from the efficiencies of CSC’s rapid services for printing, finishing, mailing, electronic archival and forms library maintenance for system-produced documents.

Regulatory Reporting

A particularly troublesome function for many insurance companies is keeping up with the state governments’ everchanging regulations. CSC maintains rates, rules and forms for dozens of insurance companies nationwide.

Bureau Reporting

CSC’s experienced staff, which manages reporting for more than $1.3 billion in annual premium, can submit error-free reports on personal and commercial lines to a wide range of statistical bureaus.

Commercial Package Policy Rates and Forms

CSC provides a separate offering for ISO subscribers to obtain preloaded loss costs, algorithms, edits and bureau statistical generation capability for CPP insurance lines including commercial automobile and garage, general liability, commercial property, inland marine and crime.

During peak times in business, heavy demands on insurance companies should be invisible to the policyholders, claimants, regulators and bureaus. Allowing your business to fall behind can damage your reputation and even lead to costly fines. Let CSC’s Supplemental BPO Services give you the support you need.