Operational Blueprints
Detailed future state design to drive transformation including user requirements, process flows, process narratives, and key technology changes to support the future state.
Overview
It's important to drive to another level of detail once the direction has been set with a transformation plan. This involves the creation of a detailed future state. We help our clients by facilitating these detailed process flows based on our database of best practices and our clients' unique requirements.
Depending on the work previously performed, major work activities in this phase can include:
- Creation or validation of a benchmark analysis
- Executive interviews
- Process workshops
- Review and incorporation of CSC best practices
Key Deliverables
- Detailed user requirements
- Detailed process maps that define future state
- Process narratives
- Roles & Responsibilities to support future state
- Policies & Procedures to support future state
- Fit/Gap analysis based on existing or future system
- Analysis of key IT configuration changes
- Deliverables can be leveraged in the production of training materials
By completing an Operational Blueprint, CSC's clients are well positioned to reengineer their processes and reconfigure their technology to support the new processes. If a client is undertaking a new ERP implementation, these deliverables greatly facilitate the configuration, testing, training and deployment of the new system.
Contact our Finance Transformation practice to discuss how CSC can assist in your journey to high performance.