A CSC White Paper: Howard Smith on BPM
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The prediction that the CIO's job will evolve into managing business processes—not just technology—is not new. What is new is the state of process technology. It has reached a point where it's about to go mainstream. Learn how, when and why in the insightful white paper, "From CIO to CPO via BPM: The Next Generation of Enterprise Automation," written by Howard Smith, CSC's European CTO. Smith is a process pioneer and the author of the best-selling book Business Process Management: The Third Wave. This comprehensive white paper includes numerous illustrations of how companies are using BPM today to improve operations, reduce process-design-to-production time and costs, and deliver integrated change.
As global competition intensifies in the 21st century, companies large and small are struggling to find new sources of competitive advantage. A growing number are now turning that attention to a fundamental concept as old as management theory itself—the humble, but mighty, business process. Should your company adopt process as the key to its future?
Companies use processes—descriptions of the work required to generate value to customers—first to understand, then to measure and subsequently to change, old practices for new. Objectives vary from process to process and from firm to firm. Using business processes, enterprises are seeking a wide range of business improvements, from higher productivity and greater reliability to increased flexibility and better transparency in operations.
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Download the white paper, "From CIO to CPO via BPM".
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