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CSC Dimensions: New Offering Blends Applications Experience, Industry Knowledge

CSC Dimensions
In an increasingly competitive business environment, companies are constantly looking for the best ways to transform their organizations. CSC's newest integrated service offering, CSC Dimensions, provides a powerful framework that can help organizations leverage CSC's industry knowledge to enable sustainable business transformation and application excellence.

Mary Jo Morris, president of CSC's Global Transformation Solutions, describes the offering. "CSC Dimensions combines the vertical industry expertise of our consulting professionals with our world-class application outsourcing and World Sourcing capabilities to create an end-to-end solution for results-driven transformation," she says. "In short, CSC Dimensions is designed to deliver business results and enable business change."

A holistic approach

CSC Dimensions is a framework of six services built upon CSC's proven ability to implement, support and transform enterprise applications. The solution draws from the collective strength of CSC's 35,000 application services professionals located at more than 50 development centers across the globe. Jason Smith, CSC's global service offering manager, says, "CSC Dimensions is a holistic, flexible approach that allows our customers to achieve value through applications services and by aligning IT and business strategy. This approach also lets our clients transform and optimize enterprise application portfolios through cost effective application development and management."

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Smith emphasizes that the goal of CSC Dimensions is to go beyond IT and help CSC's clients link business strategy and technology implementation at the boardroom level. "The CSC Dimensions framework provides our clients with support for both their IT strategies and their boardroom strategies. At the boardroom level, you're not only talking about IT, you're also talking about issues such as business processes, how to reduce costs with labor arbitrage and how to gain competitive advantages."

Morris says the "outsource first" approach CSC Dimensions takes to enabling business transformation contrasts with the traditional approach of "transform first." She says, "The differentiator is the fact that we start at the core, by initially providing outsourcing services that help our clients reduce costs. Our clients can then immediately use the savings delivered through application outsourcing to fund their transformation efforts."

Smith says one of the essential attributes of the offering is its flexibility. "CSC Dimensions is not an all-or-nothing approach. It's a tailored solution for each client's specific needs. In every significant market and every major industry vertical, we have thousands of people who have done it before and we can apply that knowledge to any new circumstances as they come along."

"Application outsourcing has evolved and continues to evolve," says Smith. "CSC Dimensions addresses the business transformation phase of this evolution. It's about offering higher value services that are of strategic importance to our clients, not just about better, faster and cheaper."

Focus on results

For more than 45 years, CSC has helped clients in a variety of industries transform their business by addressing specific needs. CSC Dimensions leverages this experience by providing a framework built around six key components:

-Business Alignment: CSC Dimensions creates strategic priorities, improves business processes and alignment, and raises IT to the level of business strategy.

-IT Transformation: With a focus on creating business value, CSC Dimensions helps organizations enhance their operating models by performing functions such as optimizing the application management process.

-Application Portfolio Optimization: The solution helps companies maintain the desired set of enterprise applications and can perform tasks such as prioritizing future investments.

-Application Development and Organization: CSC's experienced team of application professionals provides repeatable processes, best practices and cost-effective service delivery tools.

-Application Management: CSC's World Sourcing Centers provide highly accredited maintenance, support and enhancement solutions to help clients achieve the optimal mix of service levels, cost and performance.

-Managed Hosting: CSC Dimensions provides hosting and service center solutions that are scalable and secure, backed by CSC's global presence and the comprehensive IT infrastructure required to host enterprise applications.

Smith summarizes the offering: "CSC Dimensions is innovative in that we are embedding the vertical knowledge of CSC's consulting professionals within our world-class application outsourcing capabilities. This creates for our customers a single source with a single vision for achieving results."

 

Related Information:

Contact us and let our experience help you produce results.

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