"CSC’s Lean/Six Sigma program is a testament to CSC’s commitment to building process improvement into every one of our client engagements." — Mike Laphen, chairman, president and chief executive officer, CSC
"Lean/Six Sigma tools and concepts have sparked performance improvements in practically every division of our company, while helping us deliver substantial cost savings to CSC clients across industry lines." — Rob Bryant, vice president of Six Sigma and Quality Assurance, CSC
Businesses must continually improve processes, reduce costs and cut waste to remain competitive, and many are turning to Six Sigma and Lean principles to achieve these goals. A process-improvement methodology, Six Sigma can help businesses cut costs while improving quality, customer satisfaction and cycle times. Lean, with its emphasis on reducing waste, is an excellent complement to Six Sigma. To help clients integrate and implement both methodologies, CSC has developed a robust Lean/Six Sigma program, which trains, develops and deploys certified experts across the globe. Full story.
What’s a Six Sigma Black Belt? Master Black Belt? What is Lean/Six Sigma? Review Six Sigma terminology.
Examples of where CSC has put Six Sigma into practice:
SNCF Cleans Up With Six Sigma Read how how this French railway company solved cleaning problems at three test sites to improve the riding experience for its customers.
SFR Gets Client Friendly Using Six Sigma Learn how this mobile communications provider improved overall quality, enhanced customer experience and reduced costs.
Textron Builds More Streamlined, Efficient Operations This $12 billion multi-industry company achieved a near-seamless transition when it introduced global standards and shared services, improved communications and freed business unit resources to focus on increased efficiency. Download the PDF.
