Peter Rubie, Global Head of IT Compliance, has seen a lot of change in his 34 years in IT – 21 of them at CSC. Initially as a consultant supporting UK defense clients, Peter made the leap to internal auditing of CSC systems 11 years ago. He recently received Chartered IT Professional (CITP) status from the British Computer Society, the UK’s leading IT professional organization. The CITP is considered the gold standard for IT recognition, demonstrating that you maintain the highest professional IT standards.

“I’ve been in the IT industry a long time, and I’ve worked on so many interesting projects, including working on defence projects for all 3 services (Army, Navy, and Air Force) in the UK. I gained a lot of experience, learned a lot of new skills, and learned what works and what doesn’t.

I got to a stage where I thought I could use these skills internally to help CSC improve its business. That was 11 years ago, and the rest is history.

I received my Certified Information Systems Auditor (CISA) credential in 2001. Last year, I contacted the British Computer Society, and because I’d been in the industry quite some years, I was granted membership (MBCS). Taking a closer look at their requirements, I spotted another possibility – the CITP level. I thought it was a good fit, so I applied. I had to supply two referees and a detailed summary of the work I had been involved in over the last 5 years.  It was then submitted to the BCS board, where they review each application, and basically they either say yes or no.  And they said yes !

Most recently they have offered me the opportunity of applying for a fellowship, and I am actively pursuing this.

Currently, I’m working on a project based on auditing and managing SAP. It will help CSC answer key questions about how people use SAP. It’s going to keep me busy for a number of years. But I’ll take up any other challenge that comes along. Who knows? Five years ago, we’d never heard of Sarbanes Oxley. But since then, Mr. Sarbanes and Mr. Oxley have somewhat ruled our lives in Internal Audit.

Is Internal Audit boring? Heavens, no!  It’s the best place to be. My team and I see more of what goes on within CSC because we have a global view of things. Because of the way CSC has grown across the world, we have different ways of doing the same thing. I’m helping CSC standardize our processes, and helping the business improve itself. There’s a real sense of making a difference.”

Quick. You’ve been outsourced to CSC. Now what?

Imagine the uncertainty that outsourced employees feel when joining CSC for the first time. Angela P’Pool does, every time she acts as an ambassador for CSC. As part of the Ambassador Program, Angela welcomes newly outsourced employees to CSC, walks them through their new position, and calms any concerns they may have.

“What I like most about being an ambassador is providing comfort to people who feel uncertain. When they’re outsourced to CSC, there are so many things up in the air. Benefits, paychecks – their first thought is, ‘How am I going to provide for my family?’ You’re talking about their livelihood, and change is going to throw up a red flag.

As ambassadors, we travel to the client site, and are assigned a list of employees joining CSC. We walk through the building, identify the employees, introduce ourselves, and tell them about CSC. Then we address any concerns or issues they might have. After we have touched each person, we continually go back and make sure they’re comfortable.

I’ve had a lot of people change their minds about the transition. Instead of feeling threatened and unhappy because they’ve been outsourced, they feel wanted again. You can almost see the worry lifted off their shoulders. It improves morale, which improves productivity and carries over to the client’s employees as well.

I really enjoy meeting these new people and letting them know that CSC will be there for them.”