Outsourcing

IT Infrastructure Outsourcing

Infrastructure plays a critical, but often overlooked, role in business transformation. It enables everything else: applications, processes, operating models, enterprises and extended enterprises. Having ready access to an advanced, resilient, secure and mobile infrastructure is one reason clients in 15 industries around the world outsource with CSC.

CSC’s services span hosting and managed services, advanced network management; server and data centre operations, and help desk support. More than 100,000 MIPS of computing power and nearly 2 million WAN, LAN and voice ports are managed from 38 CSC data centers all ISO 9001 compliant for clients around the world. Each year, CSC experts answer more than 10 million help desk calls in 26 languages.

Application Outsourcing

Outsourcing applications in order to transform an organisation requires more than technical knowledge. CSC’s ability to integrate industry, business process, organisational change–as well as technological–expertise is key to achieving success. And CSC’s award-winning Balanced Scorecard ProcessSM ensures that each client’s business goals and application capabilities stay perfectly matched.

CSC’s exclusive World Sourcing model delivers world-class expertise from the most cost-effective sources around the globe. Clients can access a network of over 35,000 CSC application professionals at 50 centers in 13 countries.

Business Process Outsourcing

CSC is a global leader in BPO, with the experience and expertise needed to help enterprises transform their business. CSC uses a disciplined, standardized approach to BPO, while leaving room for innovation and flexibility.

CSC’s BPO solutions cover a wide range of business needs, including billing and customer care, insurance administration, healthcare payer and provider management, procurement and supply chain management. CSC BPO specialists at 19 centers on four continents provide 7x24x365 support to clients globally.

Learn more about our global outsourcing solutions:
Business Process Outsourcing |  Infrastructure Outsourcing |  Application Outsourcing