DirectConnect reduces rework, improves collections, and enables a higher degree of customer service.

Electronic Eligibility - Fast, Accurate and Cost-Effective

DirectConnect allows providers to check eligibility for all payers via a single simple process. Because DirectConnect is a software program you own, no fees are charged per transaction. This lets providers verify insurance coverage anywhere in the patient billing process: scheduling, pre-registration, registration and pre-billing.

With DirectConnect's batch functionality, providers automate their eligibility verification process by building an extract out of their scheduling/registration system to automatically check eligibility for all scheduled patients in advance.

By checking eligibility beforehand, providers have the opportunity to correct insurance discrepancies before the patient arrives for their appointment.

Automate the Claims Submission Process - Get value faster

CSC DirectConnect gives providers a single point to manage and track claims volume, replacing cumbersome payer specific processes. Users can track sent claims, functional acknowledgements, and application acknowledgements on the provider side.

The Report Viewer includes an online repository of payer-generated "submitter" reports from claim pre-processing.

Claim Status Inquiry allows providers to check claims or groups of claims through a single interface, for multiple payers, saving time and reducing errors.

Contact DirectConnect for more information.