Lean/Six Sigma at CSC

Lean/Six Sigma is a quality and process improvement methodology that integrates tools from both Lean and Six Sigma:

  • Lean principles originated in manufacturing but are now being adopted in all areas of business. The Lean methodology focuses on speed by identifying and eliminating wasteful cycles, steps, processes, tools and materials.
  • Six Sigma is a highly disciplined methodology that uses rigorous analysis and a data-driven approach to define, measure, analyze, improve and control processes. The goal is to boost performance, drive better solutions and drastically reduce or eliminate defects and problems to achieve near-perfect results — 3.4 defects per million, or 99.999 percent perfect, is the magical “Six Sigma” in the model.

To help clients integrate and implement both methodologies, CSC has developed a robust Lean/Six Sigma program, which trains, develops and deploys certified experts across the globe. Our three Master Black Belts, over 150 Black Belts and 2,500 Green Belts participate in new initiatives every day. We have helped reduce our customer and internal costs by over $150 million in the past four years alone.

As more CSC employees are trained in Lean/Six Sigma, the benefits flow to our clients:

  • Better management of resources, assets and personnel
  • Better understanding and management of risk
  • Improved cycle time on key processes
  • Continuing quality improvement

For more information, contact us.



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