How Golden State Foods Controls Costs with CloudCompute®
Client:Golden State Foods
- Increase IT flexibility to support new clients
- Improve reporting on key metrics
- Control IT hardware costs
- Deploy CSC CloudCompute, a VMware vCloud Datacenter Service
- Consolidate and centralize IT infrastructure
- Create the right-size cloud for email, delivery other applications
- Shortened cycle times for new application projects
- Doubled workloads managed in the cloud
- Reduced capital costs with as-a-service model
Increasing speed and competitiveness
You might not know it, but you’ve probably used products from Golden State Foods during dozens of meals ─ just in the past year.
One of the largest diversified suppliers to the food-service industry, Golden State Foods supplies meat patties, condiments, syrups, produce, distribution services and other items to quick-service restaurants such as McDonald’s, Starbucks, Chick-fil-A, Arby’s, Zaxby’s, KFC, Pizza Hut, Denny’s and other food-service industry leaders. For decades, the company supported one large customer, and today it serves more than 25,000 restaurants in more than 50 countries.
To compete for new business, Golden State Foods needed the ability to quickly tailor its support to new customer restaurant chains. However, the company’s IT operations were highly decentralized, with 27 mini data centers throughout the United States, driving up the cost and complexity of launching new operations.
“Our customers are starting to demand more sophisticated reporting engines, and they want access into our systems to enhance their distribution visibility,” says Brandon Wilson, Technology Service manager at Golden State Foods. “They also want to know where their trucks are, where their trailers are, and what types of temperature constraints the vehicles have faced while traveling down the road. That's created an increased demand for network capacity and new software solutions.”
Benefits of as-a-service, cloud-based model
After a rigorous RFP process, Golden State Foods selected CSC to help consolidate its data center infrastructure. Rather than approaching the project as a typical data center move, CSC proposed using CSC CloudCompute®, a VMware vCloud® Datacenter Service, to establish private, as-a-service clouds at a primary data center in Newark, Del., and a secondary data center in Chicago, Ill.
“CSC first introduced our organization to cloud computing,” Wilson recalls. “They introduced us to the flexibility that we have grown to enjoy ─ the ability to turn on and turn off, like a utility, that allows us to be flexible. It ensures that we can meet the customer's requirement from a pricing point.”
The first major transition involved moving of company-wide email applications from IBM Domino to Microsoft Exchange. “We chose Microsoft to meet our internal demands for a stronger collaborative platform to communicate with our customers and constituents,” Wilson says. “The cloud offering allowed us to control and administer the server but everything else became CSC's problem. We don’t have to worry about back-ups. We don't have to worry about disaster recovery.”
Moving core applications
The company also moved its core J.D. Edwards enterprise resource planning system into the cloud environment, where development activities take place. A new distribution center can get up and running in a matter of weeks rather than three to five months.
Usage of CloudCompute capacity grew 100 percent in the first year, and Wilson says his team in continually looking for opportunities to move additional workloads, take advantage of cloud storage and back-up field applications that can’t be moved.
“We’re now in the business of saying ‘yes,’” Wilson says. “With CSC’s support, we know we can accomplish it, and accomplish it within predefined timelines. It has also changed our planning and requirements cycle with regard to the more sophisticated projects that we' operate from an applications perspective. We're actually starting the infrastructure work at the head end of the projects and then flowing through on the tail end.”
Reducing capital investments
Wilson says CSC’s global presence and capabilities give his company options for centralizing worldwide IT operations and processes, and its client engagement program.
“We're not making that capital investment; CSC is and we're turning that into an operational expense,” Wilson says. “CSC’s client engagement approach gives us the ability to be flexible and quickly meet the growing demands of my application teams.”