CSC CloudSRM, Supplier Relationship Management
CSC CloudSRM is a supplier relationship management software toolset delivered as a service.
CloudSRM, an enterprise supplier relationship management toolset, improves operational performance and delivers incremental procurement savings. CSC's 20 year history of deploying best practices in purchasing is now available in a low-cost, intuitive tool. Offered as a service, only an internet connection is required to gain immediate benefits.
What would incremental savings on each dollar purchased mean to your organization’s bottom line? Are you satisfied with how you are measuring the performance of your vendor relationships? Are you managing a higher volume of purchases with the same or fewer staff?
AGILITY AND PERFORMANCE MATTER IN PURCHASING
Gain compelling advantage with CloudSRM:
- Increase buyer effectiveness monitoring best practice usage
- Improve supplier relationship management with performance metrics and real time intelligence
- Deliver incremental savings to the bottom line

Built on the Force.com platform, CloudSRM easily integrates with ERP applications and runs seamlessly on all major devices, online or offline.
Supplier Relationship Management Features
Supplier Performance: Integrated set of supplier performance and satisfaction metrics
Collaboration and Content Management: Sharing of documents, RFPs, templates and ideas between buyers
Activity Management: Vendor administration from a single site
Market Watch: Dynamically delivered industry news, trends, and supplier information
Sustainable Development: Vendor evaluation tool
Supplier Portal: Management of requests, questionnaires and progress improvement plans
Buyer Performance Monitoring Functionality
Best Practice Usage: Application of best practices in their purchasing processes
Client Evaluations: Client satisfaction feedback ratings on buyers’ performance
Qualitative Metrics: Dashboard including purchase coverage and budget savings
Internal Client Collaboration Features
Dedicated Client Portal: Clients follow entire purchasing process, communicate with buyers and evaluate the service provided.
