Service-Driven Business Model
Derive more business and IT value from cloud with our enterprise-class infrastructure reliability, availability, and data security. We bring to the cloud over half a century of excellence in enterprise grade service delivery to global organizations.
- Recognized for delivery excellence around the world and supported through leading industry ratings and certifications
- Thirteen world-wide operational cloud data centers on four continents, meet Tier 2 or
Tier 3 access controlled, fault-tolerant data centers.
- Delivery model founded on ITIL-compliant processes and workflow
- Infrastructure-as-a-Service (IaaS) backed by SLA for availability from 99.0 to 99.95%
- Vulnerabilities addressed through proactive monitoring and our defense-in-depth security framework
- Cloud visibility from the infrastructure through the applications from a secure client information and services portal
- Round-the-clock expert support to respond to issues with defined response time SLAs
- SAP Certification received for cloud services and 2010 SAP® Pinnacle Awards for Customer Satisfaction and Sustainability
|Security & Compliance