The Canadian public sector is under pressure to deliver more services against an ever tightening budget. For departments to face the challenges of increasing efficiency dividends, their business systems have to change and adapt to a more streamlined and effective service delivery model.
Having served state and federal governments throughout Europe, the US, Asia and Australia, CSC is well placed to help. We are also one of the world's largest providers of information technology, managed services and life-cycle solutions in the commercial sector. So we know how to make commercial practices work in government contexts.
The drive to improve services for both citizens and businesses, together with the demands to create more operationally efficient organizations, are common objectives throughout the public sector worldwide. In turn, this has caused governments and government-owned organizations to examine the business contribution of IT and subsequently embark upon complex programs where IT can help deliver the scale of change required to satisfy these demands.
Whether through deployment of best practice in business process management, design of new or enhanced integrated systems, or strategic outsourcing, CSC has played a key role in helping organizations achieve their goals.
The following case studies illustrate CSC experience in this area.
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