MDC Project and Program Management

Managing complex IT programs, particularly those that span multiple countries, is a daunting task. The Montreal Delivery Center Program Management Office (PMO) provides world-class expertise in remote IT program management for global accounts. By focusing on critical program control activities at competitive rates, the Center delivers cost savings, enhanced professional levels of service, increased project management productivity, and access to senior infrastructure project managers throughout CSC.

Program control resources are available for both long- and short-term assignments and can be deployed at short notice. The Center provides statistical data for project performance and client feedback.

It is no longer enough for today's project managers to complete individual projects on time and within budget. Now, organizations must leverage their project management capability into a key competitive advantage. The Center ensures that a global program management standard of the highest quality is deployed consistently across large accounts.

Resources

The Center's professional staff brings deep experience to each assignment from working with multiple clients and global accounts, and demonstrates consistent standards of excellence in global program control. Center staff includes senior program and project managers and project management office support professionals. The staff has particular expertise and qualifications in:

• Project Management Institute (PMI) accreditation
• Project management and program management
• Six Sigma
• Global project management services guidelines
• Estimating and scheduling
• CSC Catalyst^SM

Achievements

Among recent achievements, the MDC has:

• Managed the strategic planning effort for CSC's Project Accelerate India Direct initiative
• Established and implemented the 1^st India Delivery center for SUN Microsystems
• Managed the global deployment of CSC's eTES system
• Managed the global remediation for Software Quality Engineering for Farmers (Zurich)
• Managed the global deployment of CSC CAST - an application intelligence software designed to improve company productivity
• Managed the CSC Corporate Tax remediation program
• Managed the move of CSC's VASS (validation and charging for IT services) to an SAP platform