Mobility in an Always-On World
Wherever you look, the mobile revolution is apparent in our lives. It's having an equal effect on the enterprise. Whether it's data from machines and mobile devices pouring into corporate data stores or information flowing out to users, mobility has cut the strings that once tied users and data to the desktop. Mobility has changed the way applications are built and distributed, and it has reinvented the relationship between users, information and technology.
Many companies have developed a "mobile strategy," but are consistently blindsided by how quickly that strategy needs to change. A mobile-ready website and some purpose-built apps were good enough just a few years ago. Now a policy to govern the use of personal devices for work seems basic. Others are finding that allowing mobility to penetrate the enterprise organically fosters innovation, but only in the near term.
The real gains offered by mobility elude most companies because so few appreciate its truly disruptive nature. Once mobility is introduced into a business process, there is no turning it off. And it quickly becomes obvious how other processes can be enhanced and interconnected. Mobility now means that the customer chooses if, how and when to interact. So it is all too important to let your mobile strategy evolve by default.
Mobility offers companies the chance to maximize the value made in other technology investments such as cloud, big data and other disruptive technologies. Mobility solves the "last-mile problem" of innovation, putting the power of applications and information directly into the hands of users. To make sure your business benefits, consider these items:
- The right cases for mobility. Not every application should be mobilized, but mobilizing the right parts and pieces benefits all phases of the enterprise value chain.
- Enterprise vs. BYOx (bring your own). Users are the driving force behind the mobile revolution. Learn to channel that force with realistic mobile management policies and governance, especially in highly regulated industries.
- Embrace diversity. The world of one monolithic platform and operating system no longer exists. The most effective mobile strategy will find a way to allow employees to pick the device and OS that lets them be most effective at their jobs.
- Beyond "an app for that." Rather than developing single apps in a knee-jerk response, apps should be developed as suites of interconnected components that can fulfill specific tasks and work together to support users and processes.
- Data is the game changer. Information flows freely inside out and outside in, and it's available anytime, anywhere. The real power of mobility and its ultimate transformative effect is the access to information without handcuffs
- Regain control and prevent shadow IT. By setting the scene correctly for your users, you can prevent uncontrolled consumption and usage of services, and in doing so, reduce the risk of data loss and cyberattacks