Retailers have spent the better part of the last decade on their heels, reacting to profound changes throughout all sectors of the industry.
Rapidly advancing technology has reshaped consumer behavior and expectations, providing an opening for fast-moving, innovative competitors to enter the market. 2016 marks a turning point for retailers that have made consistent investments in digital strategies for marketing, operations, supply chain and other critical business areas.
These investments, coupled with the continuing evolution of technology, will allow retailers to make important strides toward supply chain transformation, more data-driven decision making and the ultimate goal of an omnichannel consumer experience.
CSC offers solutions that help retailers engage with more consumers, succeed with new products, remove operational costs and gain insight from shopper and performance data.
CSC has successfully helped numerous customers implement best-in-class SAP for Retail integrated solutions, while streamlining their core processes and achieving high returns on investment. CSC, in partnership with SAP, proposes innovative solutions to better capture business trends and give Retailers precious insight on their customers and sales data, while leveraging next-gen analytics and reaching operational excellence.
The end-to-end consulting services brought by CSC allow swift project timelines, supported by industry-focused business consultants and solution experts. This journey does not end when the transformation is complete, but goes on as CSC provides dedicated Application Management Services to support and enhance the implementation as the business requirements evolve.
Omnichannel engagement means that retailers need the capabilities to effectively deliver content that is ‘brand right’, relevant and crafted for whichever device a customer happens to be on or environment they happen to be in. CSC’s OmniChannel Engagement solution provides retailers with the expertise, capabilities and services to address the challenges retailers face as they travel down the road to a true omnichannel customer experience.
Consumer Focused Analytics
CFA helps retailers get up to speed quickly, allowing them to more effectively analyze consumer data and optimize both consumer and product decision-making. CSC's big data solutions, services and consulting help insure they're taking the right steps to get the most value from their data and their investment.
CSC's Operational Efficiency
Our solution presents retailers with an optimized, innovative and lean approach to addressing the operational efficiency needs and requirements of a modern, customer-facing business. Leveraging proven CSC software and services, the solution can help retailers optimize their supply chain, order management, fulfillment and merchandising functions.
Securing Consumer Trust is critical to success. Identity and security breaches continue to increase and, as they do, so too does consumer awareness around cybersecurity risk. CSC's Secure Consumer Trust solution leverages CSC’s industry leading cybersecurity services around network security, endpoint security, and identity access and management.
Seasonal Readiness for Retail
CSC offers integrated testing solutions designed with retail seasonal readiness in mind. These solutions provide technology and business-focused capabilities that are critical for retailers looking to ensure that all their information and digital systems are responsive, elastic and secure. That, in turn, lets retailers — and their customers — enjoy safe, secure and happy seasons.
Subscription and Billing Management Software
You need to get to market quickly, offer differentiated products and services, and generate revenue accurately. Giving your customers a user friendly, effective subscription and billing environment is critical to launching new business models over the internet.
CSC CloudBill™, powered by Aria Systems, is a digital monetization SaaS offering. It includes an on-demand subscription billing and management solution that accelerates your business by providing a low cost of entry solution.