Leading Bank Selects CAMS II for Advanced Card Processing
Client:Leading U.S. Bank
- Meet the demands of the growing debit market
- Replace in-house developed system with CSC's CAMS II Card & Merchant System
- Automated inefficient and labor-intensive processes
- Expanded debit product line
Growing Customer Demands
Consumers are increasingly using debit cards in lieu of credit cards and paper checks to perform a number of transactions, particularly for low-ticket purchases. To meet the challenges of the growing debit market, a leading U.S. bank recently selected CSC's CAMS II Card & Merchant System to expand this product line.
The bank is currently one of the top in-house merchant processors in the United States, a top 20 Visa and MasterCard issuer and processor, a top 20 processor of automated clearinghouse transactions and one of the 15 largest providers of remittance processing services.
A Growing Debit Card Business
Prior to choosing CAMS II, the bank utilized an in-house developed system as the foundation for its debit card products. The bank's efficiency was significantly impacted by manual workarounds and other limitations of an aging system. Pre-printed labels, for instance, were being utilized for card number generation. All lost/stolen processing was handled manually and the chargeback process was also labor-intensive. With a growing debit card portfolio, the bank quickly realized that greater automation was necessary to sustain future growth.
The bank evaluated several options, including enhancing its existing system, developing a new system in-house or implementing a "best-of-breed" card processing system. After an intensive evaluation of all the options, the bank selected CAMS II, which provides out-of-the-box integration with the bank's Hogan Deposits System.
The Ideal Platform for Increased Automation and Flexibility
CAMS II's technologically advanced platform supports multiple products including debit cards, credit cards, smart cards and consumer loans. Furthermore, its extensible architecture can support future strategic initiatives involving practically any card- or electronic-oriented transaction – payroll cards, stored value cards and virtual cards for Internet purchases.
With its customer-centric design, CAMS II provides a highly effective tool set for leveraging product and profit opportunities, and supporting customer retention. As CAMS II is implemented, the bank will quickly realize the value of greater efficiency. Labor-intensive procedures will be replaced with the solution's automated features and functions, including online, real-time processing; a DB2 relational database architecture; and flexible, user-defined business rules definitions.