EarlyResolution Counseling Portal

Guide borrowers through loan workout process with self-service portal.

The EarlyResolution® Counseling Portal (ERCP) enables counselors to work directly with homeowners and determine the compliant loan workouts the borrower may qualify for. Counselors can upload the required borrower documents directly to the servicer’s document management system. ERCP can also provide the same capabilities to lawyers and other default servicing specialists.

EarlyResolution is the industry's most advanced multichannel lending default management solution. ERCP provides a common technology platform for loan servicers, default specialists and nonprofit counseling agencies to share loan information electronically, eliminating paperwork and roadblocks associated with working out loans with borrowers in default.

The EarlyResolution rules engine with preconfigured workout rules streamlines the default management process. It is also flexible enough to allow servicers to adjust as needed to meet their specific servicing guidelines and investor compliance requirements. The EarlyResolution underwriting feature lets you define investor rules that meet management and regulatory guidance on retention and liquidation workouts.