Advanced Metering Infrastructure (AMI)

Advanced Metering Infrastructure (AMI) (PDF 153KB) and Smart Meter technologies offer utilities opportunities to enhance customer service and improve their operational efficiency. AMI enables utilities to measure consumption in real time and use this data to promote e nergy efficiency, demand response and time-based pricing options. It also automates the collection of meter data, enables

remote management of meters, detects outages and theft, and improves field, billing and call center efficiency. AMI is also being used to extend advanced energy use technology (such as smart appliances) into customers' premises.