May 2010

A super view for enterprise business planning Deploying a new SAP Business Planning and Consolidation tool helps Superpartners map future business direction.

In pursuit of growth - customer experience is back in vogue
Why customer advocacy is so important and what a disciplined customer experience program means.

Is your office smart enough for GenY?
In the race to secure the best GenY hires, interviewing companies need to understand that the next generation interprets corporate values from a whole new perspective.

Financial Services

Let’s get a grip on customer centricity
Understanding the implications of customer centricity strategies and the challenges associated with implementing them is not only a business issue for Australian banks, it’s a major technology one as well.

Mining

Keeping safety, training and access under control
Training and access management system improves safety for mine workers - better compliance means less operation shutdowns, reduced risks to workers, less compensation due to fatigue related injury or illness

Research and Events

Leaving behind the Land of No – aligning business and IT risk - an LEF research commentary
Successful business people tend to have a let’s try it attitude - business and risk are virtually synonymous, risk-taking and executive leadership almost inseparable. In contrast, Enterprise IT sees risk as largely synonymous with security. We explore these vastly different management cultures.

CSC powers Tour De Cure with OmniLocation
New technology supports event whilst CSC employees cycle to raise funds for charity

CSC at Queensland Mining & Engineering Exhibition July 27 - 29
Dennis Franklin, Director CSC Natural Resources Center of Excellence, speaks on the mine of the future

Announcements

CSC secures $30 million IT Services contract from Woodside Energy

CSC awarded IT Services contract with Western Australia's Department of Corrective Services