CSC Services

Flash

Application Outsourcing CSC’s Applied Enterprise ITIL-based outsourcing framework is less rigid than the traditional full outsourcing model. Our consistent global processes and common delivery models and tools keep costs low and service levels high. At the same time, we provide the flexibility that clients need to remain competitive.
Application Services An organisation’s applications are key to the successful operation of the business and must be tightly managed to ensure a high level of performance.
Business & IT Consulting Overview of CSC's Business & IT Consulting services and capability
Business Consulting Most CEOs have the same goal: to maximise profitability and sustainability. In the past, that meant serving customers faster, better and cheaper than the competition. Today, dramatic shifts in the business environment make this more difficult than ever. More demanding customers, a globalised marketplace, stiffer reporting standards and heightened security concerns are just some of the new challenges faced by our most senior executives.
Collaboration CSC’s Collaborative Enterprise framework of services, tools and technology partnerships deliver enterprise collaborative solutions that support knowledge and skills sharing across time and distance. Addressing differing and dynamic user needs in communications, conferencing, work management and knowledge sharing, Collaborative Enterprise solutions create a cohesive, integrated environment that supports innovative ways of working and problem solving.
Consulting In a climate of fierce competition and shrinking margins, demonstrable delivery of business value is the number 1 goal for IT investment decisions. Stakeholders want to see the elevated ROI and improved performance a streamlined, integrated, business-focused IT infrastructure can deliver. The present is a maze of market pressures, customer demands and advancing technologies; the future is a lean, efficient, flexible organisation. Getting from one to the other requires a solid bridge over the gulf between business needs and IT strategy.
Consulting Offerings CSC combines strategic, technical, operational and organisational expertise with proven, disciplined approaches to help you take advantage of new business opportunities.
Data Centres CSC’s world class data centre services are designed to meet these challenges. Our secure, resilient, independently certified data centres - including three in Australia - provide 24x365 operations and network monitoring support and are equipped with modern automated problem determination systems. With high levels of redundancy, they permit enhanced availability and production failover for critical systems.
Development and Integration Markets are changing, industries are consolidating and financial pressures are growing every week. There is a sound business case for investing in a development and integration program that offers quantifiable improvements to systems ROI and stakeholder satisfaction.
Disaster Recovery In a brutal market, system downtime gives your competitors the edge. The cost of an accidental or deliberate crash can be more than lost productivity and customer attrition; the damage to your reputation could take months to repair. Our secured backup facilities and firewall protected networks utilise state of the art technologies such as real-time disk mirroring, virtual tape systems and fibre optics to protect data in many risk-sensitive industries.
Domain Knowledge Through a powerful blend of deep industry knowledge, management and technical expertise, we have the scale and experience to respond to your unique challenges and opportunities.
Dynamic Desktop Dynamic Desktop
Dynamic Desktop - CSC Virtual Desktop Service CSC Virtual Desktop Services replace a traditional PC on your desk with a keyboard, mouse, flat panel display and "cable box" like appliance. The user works through their display and appliance to use their PC that now resides in a protected and managed data center environment. Support teams provide help desk services, can upgrade software, handle the anti-virus and patching, as well as execute the back-up and restoration of a PC, if needed. This new architecture improves many aspects of personal computing and simplifies the end user's PC experience.
End User Experience Optimising the end user experience is always challenging. As service demands rise, workers disperse and cost-reduction pressures increase, the when, where and how of front end information and tools delivery is always in the spotlight. The stage is set for new ways of managing corporate end user computing.
Enterprise Print Solutions Enterprise Print Solutions
Information Management In today’s combination of a highly competitive global marketplace and a dynamic operating environment, optimal information management (IM) has considerable business value. The right information, available to the right people at the right time, is a powerful tool for enterprise growth and operational risk management. However, although storage capabilities and analytical technologies are more sophisticated than ever, many organisations fail to get full value from their enterprise data. They face poor end user take-up and a disappointing return on the money and time invested.
Infrastructure Outsourcing Offerings Consolidating of customers' IT facilities into purpose-built centres and operational units based on CSC's proven enterprise architectures and world's best practice operations.
IT Consulting Organic growth, mergers and acquisitions, market opportunities… as CIO, you want your organisation’s IT environment to support every kind of change to your business. If there is a disconnect between your IT resources and your business aspirations, IT becomes a problem, not a solution. CSC’s IT consultants help you to refocus the power of your enterprise IT assets in a way that contains costs, manages risk and prepares for growth.
IT Management Regardless of your location and industry, your business faces unprecedented levels of competition. To succeed, you must deliver products and services more quickly, reliably and reasonably than your competitors and keep changing your operational environment to meet new market demands. A go to market model based on optimally managed IT assets is a must.
IT Strategic Roadmap – A SatNav for your Organisation The IT Strategic Roadmap process is a navigator of the business-IT direction for the modern organisation. Just as we as individuals need direction to arrive at our planned destinations, organisations need to understand their desired Future State (or destination) and have a dependable plan to get there. The ITSR process delivers this through a true business goals-driven approach to IT strategy.
Labour Supply (Paxus) Innovative IT recruitment services that are tailored to meet your needs throughout Australia.
Local Area Network (LAN) CSC’s Results-Driven approach will transform your LAN into a secure, robust network with scalable bandwidth for your business needs today and tomorrow. Our proven network planning and management expertise and experience with new technologies, such as wireless LAN and IP networks, can help you to reduce network complexity, simplify management and drive operating costs down.
Mainframe Mainframes are firmly back on the enterprise IT wish list. By consolidating all your server needs onto a single high performance platform, a mainframe environment can increase shareholder value, lower Total Cost of Ownership (TCO), improve service delivery and strengthen data security – as long as it is well-managed.
Managed Services & Outsourcing We offer end-to-end infrastructure solutions and managed services to power your business.
Midrange Server proliferation, increased design complexity and skills shortages are making midrange infrastructures increasingly cumbersome and expensive to manage. Some Wintel and Unix environments are so under-utilised and over-provisioned, they are failing to deliver on their original low-cost computing promise. With over 40 years’ experience in delivering cost effective midrange outsourcing solutions, CSC has the end to end skills and experience to get more out of your midrange assets.
Mobility Our mobility solutions go from one end of the delivery spectrum to the other. We are as comfortable helping clients to achieve greater Return on Investment (ROI) from their existing mobile infrastructure as we are shaping and transforming it. Our portfolio of proven pre-configured modular solutions provides clients with maximum flexibility, enabling them to tailor a pre-configured, proven solution to their operational and budgetary needs, then deploy it rapidly for immediate results.
Operational Systems To be profitable in the short term and sustainable in the long term, Australian industries must meet the challenges of globalised markets, skills shortages and unpredictable demand head on. From manufacturing to mining, executives are looking to technology to address business problems such as how to satisfy competing demands for improved customer service and higher shareholder returns. Taking a smarter approach to core operational systems has never been more important. Since the 1950s, CSC has evaluated, developed and delivered hundreds of mission-critical systems for leaders in the Australian manufacturing and natural resources sectors.
Pragmatic legacy transformation or costly modernisation? To cope with the impact of the GFC and maximize return on investment, many banks are taking a phased approach to implementing new core capabilities.
Professional Services Whether you are a CEO,CFO or CIO, meeting the expectations of customers is getting harder than ever. Boards, customers, staff, regulators: they all expect more. More flexibility, more compliance, more performance, more profit, more consultation. Meeting these often competing needs requires an innovative, holistic approach to your business strategies, processes and technologies.
Program Management According to a major international study, 88% of IT projects run over schedule, over time or both.* Poor program management, not poor technology choices, is the reason behind this failure rate. The size, complexity and cost of many SI initiatives makes them particularly vulnerable. CSC’s program management framework gives CSC projects a high success rate.
Protected Enterprise Safeguarding sensitive data, neutralising orchestrated threats, ensuring good governance, meeting compliance obligations…just some of the issues redefining 21st century enterprise security needs.
Results Driven Computing CIOs are searching for a faster, better, cheaper IT environment that aligns IT infrastructure with business needs and makes more efficient use of technology assets. Results-Driven Computing is CSC’s answer. Harnessing CSC’s 45 years of experience in business consulting, systems integration, end to end service management and security, Results-Driven Computing is the most flexible and scalable approach available. It can deliver tangible business value to any part of the IT infrastructure.
Results Driven Network CSC’s Results-Driven Network team is helping clients to achieve cost savings of up to 30% by integrating all their network needs onto a single infrastructure. A converged network is flexible and agile, giving you the ability to adjust resources in line with new business demands. It streamlines business processes, increases productivity, enhances customer service and improves communication between staff, partners and suppliers.
Risk Governance CSC’s Risk Governance strategists balance risk, cost and business impact to ensure you are never under-protected or over-budget, from the boardroom to the workshop floor. They explore what risk means to your organisation, based on your business goals. Sharing data and insights from CSC’s experiences with similar organisations, they demonstrate the consequences of security failures.
Risk Management CSC’s Risk Management specialists are tacticians who align your security and compliance requirements with the appropriate technologies, processes, people and facilities.
SAP Professional Services and Support New levels of market dynamism and relentless downwards cost pressures are driving unparalleled levels of SAP activity. Around the world, organisations are embracing different ways to squeeze more business value out of their ERP systems, whether it means extending SAP into business intelligence support, building enterprise portals for employee self service or upgrading from SAP R/3 to SAP ERP 6.0.
SAP Upgrades: Irritant or Stimulant? SAP is ending standard support agreements for its SAP R/3 4.6C product next year. The immediate impact for companies staying on an older version will be escalating support costs. Obviously any company would want to avoid additional costs, especially in the current climate.
Security Services For over forty years, CSC has implemented a comprehensive range of operational security services. Everyday, more than 1,000 information security practitioners around the world use CSC’s best of breed tools and proven processes to protect assets and business processes, ensure compliance and respond effectively to incidents and events.
Services Model CSC is a full-scope global IT services company. For consulting, systems integration and outsourcing, talk to CSC.
Storage CSC’s Results-Driven approach to data storage and management provides the answer to concerns about cost, security and availability. By applying optimised, tiered hierarchy solutions and aligning costs with the business value of your data, we squeeze the most out of your storage dollar.
Systems Engineering Over the past few decades, systems engineering has changed the face of industries from defence and space exploration to mining exploration and manufacturing. CSC’s system engineers have been there every step of the way. Today, they are focused on squeezing more value out of the computing systems that control our natural resources and manufacturing sectors. Top level alignment of operational systems to business goals is the aim of every CIO and operations manager. Our systems engineers help clients to achieve this goal throughout the entire system lifecycle.
Systems Integration (SI) In a global marketplace that is always moving and recognises few trade borders, the intelligent application of enterprise-wide SI technology can deliver undreamed-of levels of business efficiency, profitability and ROI. But the SI promise often remains unfulfilled, encumbered by a history of reactive, narrowly focused systems development. Finding new ways to integrate disparate systems so they deliver their promise has been the professional goal of CSC’s SI consultants for over 45 years.
Technology & Systems Integration Markets are changing, industries are consolidating and financial pressures are growing every week. There is a sound business case for investing in a development and integration program that offers quantifiable improvements to systems ROI and stakeholder satisfaction. However, there is a caveat. Such a program can be on time and within budget, the systems can even be up and running, but it is not a success until it delivers the expected business benefits. The difference between success and failure can be your choice of partner. The must-have shopping list includes proven methodologies, end to end integration skills, global delivery resources, smartshoring and local roots for cultural compatibility. CSC leverages these capabilities and more to design and build some of the most challenging information systems in Australia and the world. Our commitment to accurate scoping, good governance and delivery of business benefits has won industry awards and customer loyalty. While development and integration trends come and go, CSC’s relationship with a range of sectors – mining, financial services, government, defence and manufacturing – endures.
Virtualisation - The Engine of Cloud Computing Virtualisation - The Engine of Cloud Computing
Voice CSC can help you refresh and future-proof your voice systems with a portfolio of core telephony, Internet Protocol (IP) telephony and call centre services that increase efficiency and lower costs.
Wide Area Network (WAN) By outsourcing your WAN to CSC, you benefit from our long track record of partnering with organisations with similar goals. If your network needs to be managed more efficiently, our comprehensive range of managed WAN services assures reliable, quality service delivery and offers flexible pricing options. If you want to explore the many benefits of network convergence, we can develop a state of the art IP network that facilitates process improvement while reducing Total Cost of Ownership (TCO).

About Us

Services

Industries

Points of View

News

Events

Case Studies

CSC Careers

Our Newsletter