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CSC is organized in business units representing vertical industry
groups, horizontal lines
of service and geographies. Our global operating model is
designed to ensure that our clients receive consistent, efficient
service with the client intimacy, industry knowledge and unwavering
focus on results-oriented technology that are hallmarks of our
culture. The agile, collaborative business model also ensures
that our team of professionals can integrate any or all of CSC’s
services into a Best Total Solution™ that can address
your unique needs.
Technology
advances have changed how the world does business. In the
past, limits of time and distance made global operations impossible.
Even the most sophisticated companies were, at best, international
— meaning they had a local presence in many countries.
Our clients operate in an online, always-on environment, in
which processes must be shared across organizational lines,
between enterprises, throughout the world's time zones.
To compete successfully in this global marketplace, companies
need an IT partner that can provide global solutions. Being
global means applying best practices: standardized, integrated
and used uniformly regardless of country, language or culture.
CSC's global capabilities allow our clients to rely upon consistent,
high-quality service no matter where they are located.
Another important benefit of this well-rationalized global
operating model is that our clients have access to the full
range of our global capabilities through a single point of
contact.
Vertical
Industry Groups
Most
CSC clients are served directly by CSC's industry
vertical business units. These organizations are responsible
for integrating all of CSC's capabilities to deliver business
results and industry process expertise to our clients.
Horizontal
Lines of Service
CSC's
horizontal lines of
service provide basic building blocks of technology
expertise such as scaled infrastructure management, application
outsourcing and consulting consistently across industries
and geographies. The horizontal service groups employ the
standard processes and procedures that allow us to quickly
deploy resources wherever they are needed, and because they
are global, provide enormous economies of scale.
Geographic
Operations
The
conundrum of being global is that the actual delivery of service
must take place in local contexts, including concerns related
to language, culture and local business practices. Geographies
perform the vital task of maintaining customer intimacy —
CSC's defining characteristic. Our geographical
organizations provide a unique understanding of the cultures
and markets in which we operate, serving as a home for CSC
employees and providing a channel for developing long-term
relationships with local clients.
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