ServiceNow Innovation and Optimization
We’ve pioneered the use of ServiceNow in a range of process and workflow-driven applications to support a wide array of business functions.
Service management is becoming less about solving IT incident, change, and problem management needs, and more about solving for real business outcomes with real business value. Innovation is the key to survival. Beyond the ITSM applications native to ServiceNow, CSC strives to help you realize the full value of your ServiceNow platform and other cloud-enabled technology. What’s more, we extend service management capabilities rooted in IT to other business functions across the enterprise to help you improve efficiency and customer experiences.
We use the native capabilities of ServiceNow to address a variety of IT and business challenges in all service areas of the enterprise, from IT to HR, Legal to Facilities. Check out our success stories to discover how we quickly built robust applications for the enterprise in a variety of industries by leveraging core ServiceNow features. By providing unified solutions for IT and beyond, CSC enables customers of all industry verticals to overcome their most pressing business challenges in less time and at less cost. From completely managed services to custom integrations, we offer end-to-end strategic guidance that addresses every phase of the service management lifecycle.
Integrated Cloud Technology
The robust framework of the ServiceNow platform allows for rapid application development while using the power, flexibility and scalability of a world-class cloud platform. Starting from the foundational capabilites of ServiceNow, we can connect you to the best of the cloud, including telephony (Twilio), screen sharing (Bomgar), iDevices, Google Apps, and several others.
With CSC’s App Factoryis a one-of-a-kind enablement service that helps customers bring their app ideas to life. Whether you’re a seasoned ServiceNow developer ready to market your application or a process owner with a strong use case, App Factory can help design, develop, certify, market, deploy, and support your application ideas.