ServiceNow Implementation and Transformation
Implement ServiceNow and integrated products to streamline your processes and enable true business transformation.
Implementation Service Management is a core offering at CSC that helps our clients to transition from their old systems and processes and realize the maximum value from their ServiceNow investment. We have converted a plethora of legacy tools over to ServiceNow, using accelerators and integration experience to speed up the time to value of any implementation. Our specialized services include Lotus Notes migration and Remedy Replacement.
Exclusive Certified Accelerators
With best practice at the core of every process and deliverable, our accelerators are a foundational, quick start solution for any organization looking to quickly benefit from service automation in as little as 3 months. No more spending months of time and hundreds of thousands of dollars to define what has already been proven.
We can design, develop, and implement a ready-to-use ServiceNow instance that provides strategic value, best practice design, and process improvement. To ensure long-term platform support, our advisors walk through key implementation exercises and transfer significant technical information to your project team. This one-of-a-kind delivery methodology gets you into Production with quick wins that provide immediate value to your organization.
Thanks to the ambition of our customers and the flexibility of ServiceNow, we offer deep experience and a proven track record with hundreds of successful ServiceNow integrations. With solutions to support any integration strategy, we give you access to the latest technologies and best practices.
Training and OCM
Training and education are critical components to the successful implementation of a service management framework. Help your organization tackle its upcoming ServiceNow and IT Service Management endeavors with any one of our certification courses.
Broad Implementation Support
We have seen through 600+ first-time ServiceNow “go-lives” and accompanied our clients in countless next-phase configurations, providing broad platform support spanning PPM, GRC, ITOM, etc.